Privacy Policy

Types of Data We Collect

Personal Data You Provide to Us

“Personal Data” is data that identifies an individual or relates to an identifiable individual or household. We collect Personal Data, such as your name, address, email address, phone number, zip code, car make/model, ship to and from location, and other information you provide to us when booking our services, requesting a quote for our services, or interacting with or through this Website.

Your Usage of Our Website and Services

ShipYourCarNow automatically tracks certain information about you based upon your use of our Website. We use this information internally, from time to time, to conduct research on our users’ demographics, interests, and behavior to better understand and serve our users. This information may include device information (e.g., your web browser type and language), the URL that you just came from, which URL you next go to, what browser you are using, access times, geolocation data, your IP address, pages viewed, details about how you have used the Website and identifiers associated with cookies or other technologies that may uniquely identify your device or browser. We may combine this information with information obtained from other sources such as our third-party service providers along with quotes we provide to you for services.

Your Communications & Correspondence

If you send us e-mails, letters, text or SMS messages, or other correspondence, we may collect such information in a file specific to you or share such information with third parties who provide services to us, such as web functionality. Communications with our customer service agents may be recorded or monitored for quality assurance and to be able to better serve you.

Your Payment Information

If you purchase any of our services, we may collect your payment information and some additional information, including billing address, credit card number, and credit card expiration date.

Use of Data Collected

ShipYourCarNow uses the collected data for various purposes:

• We may share your Personal Data with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Website or assist us in providing functionality on the Website (including chat functionality), provide data analysis and research Website, to send out email updates about the Website or our products and services, and to make automated calls with respect to our products and services or to respond to your inquiry.
• To provide and maintain our Website and to provide services.
• To notify you about changes to our Website and services.

• To allow you to participate in interactive features of our Website when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our Website and services.
• To monitor the usage of our Website.
• To detect, prevent and address technical issues with our Website.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

We do not share your Personal Data with third parties for those third parties’ direct marketing purposes.

Disclosure of Data

To Comply with Legal Requirements

ShipYourCarNow may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of ShipYourCarNow
• To prevent or investigate possible wrongdoing in connection with ShipYourCarNow’s services or this Website
• To protect the personal safety of users of the ShipYourCarNow’s services or this Website or the public
• To protect against legal liability

Disclosure for Law Enforcement

• Under certain circumstances ShipYourCarNow may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Cookies

We use cookies on certain pages of our Website. A cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Cookies can be used to track a user’s steps or automatically generate a user’s password. Some features of our Site may only be available through the use of a cookie. Cookies can also help us provide information to you which is targeted to your interests. Cookies are stored on your hard drive, not on our Website. Most, but not all, cookies are automatically deleted at the end of a session. You may decline our cookies if your browser permits, although your use of the Website may then be restricted.

How We Use Cookies

Like most providers of online services, ShipYourCarNow uses cookies for a number of reasons, like protecting your data and account, helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our services secure, and just generally providing you with a better, more intuitive, and satisfying experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our online services and/or Website.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), ShipYourCarNow’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

ShipYourCarNow may process your Personal Data because:

• We need to provide you with services you requested.
• You have given us permission to do so.
• The processing is in our legitimate interests, and it is not overridden by your rights.
• To comply with applicable law.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ShipYourCarNow aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where ShipYourCarNow relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

 

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information both during transmission and once it is received. ShipYourCarNow has no control over or responsibility for the security or privacy policies or practices of other sites on the Internet you might visit, interact with, or from which you might buy products or services, even if you visit them using links from our Website. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security or guarantee that unauthorized access, hacking, data loss or a data breach will not occur.

Data Retention

We will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide service on our behalf, perform service-related services or assist us in analyzing how our Website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Your Acceptance Of These Terms:

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with ShipYourCarNow or this Website, please contact us at:

https://shipyourcarnow.com/

55 NE 5th Ave Suite 402 

Boca Raton, FL  33432, United States

[email protected]